FAQ
Before your visit to UN City, please take a look at these frequently asked questions.
If you have a question that is not answered below, please send us an email at guided.tours@one.un.org.
How do I get to UN City?
We are located at Marmorvej 51, DK-2100 Copenhagen.
If you arrive by car, underground public parking is available (8am-5pm 24 DKK/hr – 5pm-8am 12 DKK/hr) .
We highly encourage you to use public transportation. If you arrive by train, you can take S-train line A, B, C, E, H and walk from Nordhavn Station (max 10 min).
Using public transportation, the approximate travel time from Copenhagen Central Station is 25 minutes while the travel time from Copenhagen Airport is around 45 minutes.
What do I need to bring?
For security reasons, only persons who have signed up for the tour will be given access to the building, and all guests must bring a picture ID (passport or driver’s license) and go through a security check. If you have not already done so, please send a list of the names of all participants attending at least 5 days before the visit (fill out the template that you receive with the confirmation e-mail).
What will the security check be like?
In order to access the building, you will need to go through a security check similar to that at an airport. Therefore, we advise you to show up early, bring a picture ID and leave any dangerous goods at home. You are allowed to bring water bottles.
How many people can participate in a visit?
You must be at least 15 participants to book a group visit. In cases of special inquiries, we encourage you to note it in the form. Please note that we reserve the right to cancel your visit if you send a participants list with less than 15 participants registered.
How long does a tour take?
The entire tour (including security check) takes about 1 hour.
Can I bring my children?
Your children must be registered and any strollers will need to go through the security check, but children of all ages are welcome to UN City.
Can I buy or bring and enjoy food in UN City?
For security reasons, we cannot offer our visitors to buy or bring food to eat in UN City.
Can I access the building in a wheelchair?
The building is accessible and it is possible to enter the building in a wheelchair. It is also possible to take part in our guided tours in a wheelchair.
How can I access the UN City Gift Shop?
UN City has a Gift Shop, which is open from Monday to Friday between 12.00-14.00. It is possible to open the Shop outside office hours for guests attending the Public Tours or Group Tours.